Return and Refund Policy for Lilbosh 

Thank you for choosing Lilbosh. We strive to provide you with the best products and services. However, we understand that there may be occasions where you need to return a product or request a refund. Please read our return and refund policy carefully to understand your rights and obligations.

Terms & Conditions 

We understand that sometimes preferences change, but unfortunately, we cannot accept returns solely based on personal preference or sudden changes of mind. Our return policy covers cases where the product is damaged during shipping or if there was a packaging mistake with the proof of unboxing video, If you receive a damaged product or notice any packaging issues, please reach out to our customer support team within 24 hours of delivery for assistance.

Returns

If you are not entirely satisfied with your purchase, we’re here to help. You have 7 days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Please contact our customer service team at lilbosh.0102@gmail.com / +91 98944 76822/ +91 99800 22086 to initiate a return. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Please take note:

“We will commence the refund process within a span of 5 to 10 days.”

Non-Refundable Items

Please note that certain items are non-refundable:

If our product are damaged by your side, we will not take back the product or refund your payment.

Shipping charges are non refundable.

Please note that all products sold under any promotional offer or sale are non-returnable. This includes items purchased during sales events, special promotions, or discount periods. No returns or exchanges will be accepted for these items, regardless of the reason.

Exchanges

We do not offer exchanges at this time. If you need a different item, please return the item you have and place a new order.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Complaint Registration Timeframe

Customers must register their complaints regarding damaged, defective, or incorrect products with the unboxing video within 24 hours of receiving the delivery. Failure to do so may result in the rejection of the return or refund.

Return and Exchange Charges

For returning a product, a return shipping fee of ₹250 will be deducted from the refund amount.

Changes to This Policy

We reserve the right to modify this return and refund policy at any time. Any changes we make will be effective immediately upon notice, which we may provide by means including, without limitation, posting the revised policy on this page. We encourage you to review this page periodically for the latest information on our return  and refund policy.

Return and Refund Policy for Lilbosh

Thank you for choosing Lilbosh. We strive to provide you with the best products and services. However, we understand that there may be occasions where you need to return a product or request a refund. Please read our return and refund policy carefully to understand your rights and obligations.

Terms & Conditions

We understand that preferences can change, but unfortunately, we cannot accept returns solely based on personal preference or sudden changes of mind. Our return policy covers cases where the product is damaged during shipping or if there was a packaging mistake, provided you have proof of an unboxing video. If you receive a damaged product or notice any packaging issues, please reach out to our customer support team within 24 hours of delivery for assistance.

Returns

If you are not entirely satisfied with your purchase, we’re here to help. You have 7 days to return an item from the date you received it.

To be eligible for a return:

Your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Please contact our customer service team at lilbosh.0102@gmail.com or call +91 98944 76822 / +91 99800 22086 to initiate a return. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately inform you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Please note:

We will commence the refund process within 5 to 10 days.

Non-Refundable Items

Please note that certain items are non-refundable:

If our product is damaged by your side, we will not take back the product or refund your payment.

Shipping charges are non-refundable.

All products sold under any promotional offer or sale are non-returnable. This includes items purchased during sales events, special promotions, or discount periods. No returns or exchanges will be accepted for these items, regardless of the reason.

Exchanges

We do not offer exchanges at this time. If you need a different item, please return the item you have and place a new order.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Complaint Registration Timeframe

Customers must register their complaints regarding damaged, defective, or incorrect products with an unboxing video within 24 hours of receiving the delivery. Failure to do so may result in the rejection of the return or refund.

Return and Exchange Charges

For returning a product, a return shipping fee of ₹250 will be deducted from the refund amount.

Changes to This Policy

We reserve the right to modify this return and refund policy at any time. Any changes we make will be effective immediately upon notice, which we may provide by means including, without limitation, posting the revised policy on this page. We encourage you to review this page periodically for the latest information.